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Temporarily Suspension of Direct Counter Services at Nha Trang and Vung Tau Branches
Dear Valued Customers & Partners, The Covid-19 pandemic prevention in Vietnam has reached a decisive stage, in which social and community isolation
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Temporarily Suspension of Direct Counter Services at Nha Trang and Vung Tau Branches
17/04/2020
Dear Valued Customers & Partners,
The Covid-19 pandemic prevention in Vietnam has reached a decisive stage, in which social and community isolation measures are still recommended and strongly applied by the Government, the Ministry of Health and the Authorities of many provinces and cities.
Meanwhile, SSI Securities Corporation strongly recommend our Customers and Partners to continue to use our Online Trading System and limit traveling to our branches/ offices. Also, for the health and safety of our employees, clients and precaution of the community, SSI Securities Corporation has made the decision to suspend direct counter services at our Nha Trang Branch- 50 Le Thanh Phuong, Nha Trang City and our Vung Tau Branch- Room no. 116, Ground Floor, PetroVietnam Towers, no. 8 Hoang Dieu Street, Ward 1, Vung Tau City, Ba Ria – Vung Tau Province.
On Monday, April 20, 2020, all staffs in two branches mentioned above will apply our “Online Working Mode” procedure. Therefore, your trading activities are still carried out normally through our online trading system.
Currently, Direct Counter Services are also suspended at our Head Office and Hanoi Branch. Our remaining branches/ transaction offices throughout country are still operating normally in all our services to make sure your trading activities will be uninterrupted.
For Online Trading, kindly follow the below guideline:
To sign up for Online Trading services, please click here
For quick money transfer to your trading account at SSI, please follow our guideline here (Here are 6 banks with direct connection with SSI: ACB, BIDV, Sacombank, Vietcombank, Techcombank, Vietinbank)
For Web Trading, kindly log in to our website at https://webtrading.ssi.com.vn/Logon (for SSI Webtrading guideline, click here) OR check out SSI IBoard at https://iboard.ssi.com.vn/
For Mobile Trading, please download our SSI Mobile trading app at https://apple.co/2WofySY (for SSI Mobile Trading guideline, click here) OR download our SSI iBoard for iOS at https://apple.co/38VyF9D and Android at http://bit.ly/2wk29kn (SSI iBoard download guideline, click here)
For urgent matters at counters, please click here to see the remaining branches/transaction offices information. When visiting our branches/offices, kindly follow our health and safety guide: wear mask, wash your hands, perform temperature check at the entrance of branches/ offices and no handshake.
For assistance, please call the company hotline at 1900545471 or contact by phone/email to the staff currently in charge of your transactions/accounts.
Thank you for your continued support and service of SSI. We will continue to monitor this situation and provide you with updates as needed.
Regards,
24/04/2026
