Log-in Information

FORGOT LOGIN PASSWORD

Step 1: Click the "Forgot password" button on the sign-in screen

Step 2: Fill in the information and click “Continue"

Step 3: Reset a new password as needed and enter the confirmation code of the current Authentication Method to complete the request

CHANGE PASSWORD

Step 1: Log in to account on iBoard Web > Select “Account information” or Select “Services & utilities” > Select “Register service”

Step 2: Access Management screen > Other utilities > Select “Change password”

Step 3: Online Account Information Hub - Account Page, Enter the Old Password and New Password information, select the channel to receive the authentication code via Phone Number/Email

Step 4: Enter the verification code via Phone Number/Email and click Confirm to complete the request

The Menu function on iBoard Web has been structuyred with the following purposes:

• Regroup functions according to transaction needs for easy search for customers
• Adding brief explanations to help customers recognize the meaning of each function screen