Notification management
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Step1: The feature “Notification” provides Notifications about orders (Matched Order, Unsuccessful Order” and Notification about News from SSI, in order to help customer update account information in the fastest way
Step 2: To activate “Notification” feature on iBoard Web, please follows these steps:
- Turn on website notification
- Activate “Notification” feature on iBoard
Notice:
- You need to make sure to enable notifications from your website browser and iBoard Web to receive notifications.
- Currently, iBoard web SSI is setting the default to enable all types of existing notifications.
Step 1: Customer has not set up to receice Notifications on your browser → After logging into iBoard Web, customer clicks symbol “Change whether you can receive notification from this site” and select “Allow” to activate the feature
Step 2: If you have turned off receiving notifications on your browser and want to turn on receiving mode again, please follow these steps:
- Click the symbol “Open application menu” at the right corner of the screen → Select “Setting”
- Tap on "Privacy & security" and select "Notifications" → select "Settings“
- Select "Allow" for the iBoard Web page and click "Save changes" for the setting to take effect
To manage notification settings on iBoard, follow these steps:
- Orders: Displays notifications related to successful or unsuccessful buy/sell orders in the base and derivatives markets.
- Balance: Shows notifications about account balances, including funds and securities.
- Account: Provides notifications related to your securities account.
- Recommendations: Displays market information and SSI’s recommendations.
- General: Shows other general notifications from SSI.
Step 1: Click on the bell icon and select “Alerts” to access the alert management screen.
Step 2: Click “Create Alert” to set up a new alert.
Step 3: Enter the stock code, conditions, and expiration time.
Step 4: Customize the alert content according to your preferences.
Step 5: Click “Save” to save the created alert.
Note:
- Customers can choose to pause, modify conditions, or delete active alerts.
- Monitor activated alerts in the “Alert History” section.
- Select “Change Notification Method” to switch between two notification methods: push notifications and browser notifications.