Account Management

In case Customers do not remember password: Customers access to the link: https://webtrading.ssi.com.vn and click on the link “Forgot password” on the log-in window. The screen will display as follow:

• Step 1: Enter the Customer ID, Capcha and Pin/Token and then press “Request” button.
• Step 2: Check your registered email and click on the first verification link. After finishing this step successfully, the system will automatically send Customer password to login

Note: The two verification links to receive the new password will only be valid within 7 days since the day Customers send request. After that time, if Customers do not click on one of the two verification links, all of these links will be not effective.

Change password

• This function allows Customers to change the password to log in Web Trading system. You should change your password at the first logging-in time.
• Access to the link: https://webtrading.ssi.com.vn and log in
• Click on the menu “Change password” -> “Change login password”
• Fill all of the information as required
• Click on “Accept” button

• NOTE: Please change your password at least every 3 months to keep your account secure. The password should be set as:

Change Pin