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Account Management

  Forgot password In case Customers do not remember password, Customers can click on the link “Forgot password” on the log-in window. The screen

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Account Management

 

Forgot password

In case Customers do not remember password, Customers can click on the link “Forgot password” on the log-in window. The screen will display as follow:

  • Step 1: Enter the Customer ID, Capcha and Pin/Token and then press “Request” button.
  • Step 2: Check your registered email and click on the first verification link. After finishing this step successfully, the system will automatically send Customer password to login

Note: The two verification links to receive the new password will only be valid within 7 days since the day Customers send request. After that time, if Customers do not click on one of the two verification links, all of these links will be not effective.

Change password

  • This function allows Customers to change the password to log in Web Trading system. You should change your password at the first logging-in time.
  • Click on the menu “Change password” -> “Change login password”
  • Fill all of the information as required
  • Click on “Accept” button

Change Pin

Click on the tab “Account Management” à “Change Pin and verification types” à “Change Pin”, fill all of required information then click “Accept”

Forgot Pin

Click on the tab “Account Management” à “Change Pin and verification types” à “Forgot Pin code”, enter Capcha then click “Accept”

 

With time served continuously 24 hours a day, 7 days a week, investors can manage your account at anytime and anywhere. Please click on each service for details.
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